{"id":10,"date":"2023-06-29T08:37:51","date_gmt":"2023-06-29T03:07:51","guid":{"rendered":"http:\/\/webgroww.in\/?page_id=10"},"modified":"2024-09-15T14:01:53","modified_gmt":"2024-09-15T08:31:53","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/webgroww.in\/?page_id=10","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10\" class=\"elementor elementor-10\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e9158a1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e9158a1\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6518d95\" data-id=\"6518d95\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d1891df elementor-widget elementor-widget-text-editor\" data-id=\"d1891df\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><strong>1. Overview<\/strong><br>At Webgroww (&#8220;we,&#8221; &#8220;us,&#8221; &#8220;our&#8221;), customer satisfaction is our priority. This Cancellation and Refund Policy (&#8220;Policy&#8221;) outlines the terms and conditions under which you may cancel an order or request a refund. Please read this Policy carefully before making a purchase on our website webgroww.in.<\/p>\n<p><strong>2. Cancellation Policy<\/strong><br>2.1 <strong>Order Cancellation<\/strong><\/p>\n<ul>\n<li><strong>Before Shipment<\/strong>: You may cancel your order at any time before it is shipped. To cancel your order, please contact our customer support team at webgroww4@gmail.com&nbsp;with your order details. If the cancellation request is received and approved before shipment, a full refund will be issued.<\/li>\n<li><strong>After Shipment<\/strong>: If the product has already been shipped, the order cannot be canceled. However, you may still be eligible for a return and refund in accordance with our Return Policy.<\/li>\n<\/ul>\n<p><strong>3. Refund Policy<\/strong><br>3.1 <strong>Eligibility for Refunds<\/strong><br>Refunds are available under the following conditions:<\/p>\n<ul>\n<li><strong>Damaged or Defective Products<\/strong>: If you receive a product that is damaged or defective, please contact us within 7 days of receiving the product. We may require evidence of the damage or defect, such as photographs, before processing a refund or replacement.<\/li>\n<li><strong>Non-Delivery of Products\/Services<\/strong>: If you do not receive the product or service you purchased within the specified delivery period, you may request a refund.<\/li>\n<\/ul>\n<p>3.2 <strong>Non-Refundable Items<\/strong><br>Certain items may not be eligible for a refund, including:<\/p>\n<ul>\n<li>Digital products or services that have been accessed or downloaded<\/li>\n<li>Sale or clearance items<\/li>\n<li>Products that have been used or are not in their original condition<\/li>\n<\/ul>\n<p>3.3 <strong>Refund Process<\/strong><\/p>\n<ul>\n<li><strong>How to Request a Refund<\/strong>: To request a refund, please contact our customer support team at [Contact Information] within [X days] of receiving the product or service. Please include your order number and a description of the issue.<\/li>\n<li><strong>Processing Time<\/strong>: Refunds will be processed within 7 days of receiving your refund request. Refunds will be credited to the original payment method used during the purchase.<\/li>\n<li><strong>Shipping Costs<\/strong>: Original shipping charges are non-refundable. If applicable, the cost of return shipping will be deducted from your refund unless the return is due to an error on our part (e.g., damaged, defective, or incorrect item).<\/li>\n<\/ul>\n<p><strong>4. Exceptions<\/strong><br>4.1 <strong>Custom Orders<\/strong><br>Custom or personalized orders cannot be canceled or refunded once production has begun, unless the product is defective or damaged upon arrival.<\/p>\n<p>4.2 <strong>Service Cancellations<\/strong><br>For services that are provided on a subscription or recurring basis, cancellations will take effect at the end of the current billing cycle. No partial refunds will be issued for services already rendered.<\/p>\n<p><strong>5. Contact Us<\/strong><br>If you have any questions about this Cancellation and Refund Policy, please contact us at:<\/p>\n<ul>\n<li>Email: webgroww4@gmail.com<\/li>\n<li>Phone: +91-8077462851<\/li>\n<li>Mailing Address: info@webgroww.in<\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>1. OverviewAt Webgroww (&#8220;we,&#8221; &#8220;us,&#8221; &#8220;our&#8221;), customer satisfaction is our priority. This Cancellation and Refund Policy (&#8220;Policy&#8221;) outlines the terms and conditions under which you may cancel an order or request a refund. Please read this Policy carefully before making a purchase on our website webgroww.in. 2. Cancellation Policy2.1 Order Cancellation Before Shipment: You may &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/webgroww.in\/?page_id=10\"> <span class=\"screen-reader-text\">Refund and Returns Policy<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_mi_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"default","site-content-layout":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/webgroww.in\/index.php?rest_route=\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/webgroww.in\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/webgroww.in\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/webgroww.in\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/webgroww.in\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=10"}],"version-history":[{"count":3,"href":"https:\/\/webgroww.in\/index.php?rest_route=\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":1271,"href":"https:\/\/webgroww.in\/index.php?rest_route=\/wp\/v2\/pages\/10\/revisions\/1271"}],"wp:attachment":[{"href":"https:\/\/webgroww.in\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}